Our goal is your complete satisfaction. If you have received damaged, defective or incorrectly shipped merchandise, please return the unopened product, within 30 days of receipt, following the Return/Exchange Instructions below. We will gladly replace the merchandise without additional charge, or provide you with a full refund.
Original shipping and handling charges are not refundable and you will be responsible for all costs associated with return shipment.
Items that have been worn or washed can not be returned for an exchange or refund.
Certain large quantity purchases are final, but we will always state this clearly in our communication with you.
For LOCAL/SINGAPORE Purchase
Please take the following steps to minimize your expense and trouble in returning purchase to us. Our Owners will meet you in person for the Exchange or returns singlet. Please include a note indicating whether you'd like a replacement or a refund along with a copy of your confirmation slip so that we can confirm which singlet you are returning. Please be as specific as possible in your note to ensure that your return/exchange is handled in the most efficient manner.
For OVERSEA Purchase
Please take the following steps to minimize your expense and trouble in returning purchase to us. Send it back in a standard size envelope. Please include a note indicating whether you'd like a replacement or a refund along with a copy of your confirmation slip so that we can confirm which singlet you are returning. Please be as specific as possible in your note to ensure that your return/exchange is handled in the most efficient manner.
#Juban©.COM reserves the rights to make amendment anytime when require.
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